Privacy Policy

Tomorrow Hub respects your privacy and is committed to handling your personal information carefully and responsibly.

This Privacy Policy explains how we collect, use, store and manage personal information when you visit our website, submit a form, contact us or interact with Tomorrow Hub.

The OAIC describes personal information as information or an opinion that identifies, or could reasonably identify, an individual, including details such as a person’s name, address, phone number or date of birth.

1. Who this policy applies to

This Privacy Policy applies to personal information we collect from:

• parents, carers and families

• people registering interest in Tomorrow Hub

• future Hub partner or operator enquiries

• potential venue partners, collaborators or supporters

• educators, guides or facilitators

• media, speaking or partnership contacts

• website visitors

• people who contact us by email, form, phone or social media

2. Personal information we may collect

Depending on how you interact with us, we may collect:

• your name

• email address

• phone number

• suburb, postcode, state or country

• parent or carer details

• child age range or general family information, if provided

• home education or alternative education interest, if provided

• event or information session interest

• your background, experience or professional interests

• information about potential venues, communities, partnerships or future Hub interest

• information you submit through forms or enquiries

• communication preferences

• social media interactions

• website usage information, such as analytics, cookies, IP address, browser type and pages visited

We only ask for information that is relevant to the purpose of your enquiry or interaction with Tomorrow Hub.

3. How we collect personal information

We may collect personal information when you:

• submit a register your interest form

• complete a future Hub partner interest form

• contact us through the website

• subscribe to updates

• register for an event or information session

• email, phone or message us

• interact with us on social media

• visit or use our website

Where practical, we collect personal information directly from you.

4. Why we collect personal information

We collect personal information so we can:

• respond to your enquiry

• register your interest in Tomorrow Hub

• send launch updates

• invite you to information sessions or events

• understand demand for future locations

• assess future partner, venue, guide, operator or collaboration interest

• improve our website, communication and future offerings

• manage our contact lists and communications

• comply with legal or administrative obligations

• build and develop Tomorrow Hub responsibly

5. Email updates and marketing

If you submit a form or register interest, we may contact you with relevant updates about Tomorrow Hub, including launch updates, information sessions, events, opportunities and related news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will not sell your personal information to third parties.

6. Future partner and operator enquiries

If you submit a future Hub partner, operator, venue, investor, guide or collaborator enquiry, we may use your information to:

• record your interest

• understand your location and background

• assess future expansion demand

• contact you about future opportunities

• invite you to relevant conversations or updates

Submitting a future partner enquiry does not guarantee any partnership, licence, operator role, employment, investment or commercial opportunity.

7. Children’s information

Tomorrow Hub is designed for families and young people, but this website is primarily intended for use by adults, parents and carers.

If we collect information about a child through a parent or carer enquiry, we will only use that information for the purpose of responding to the enquiry, understanding family interest or preparing for future participation discussions.

We do not knowingly collect personal information directly from children without appropriate parent or carer involvement.

8. Sharing personal information

We may share personal information with trusted service providers who help us operate our website, forms, email systems, customer relationship management systems, analytics, events or administration.

These may include platforms used for:

• website hosting

• form collection

• email marketing

• CRM/contact management

• event registration

• analytics

• administration and business operations

We only share information where reasonably necessary for the purpose of operating Tomorrow Hub and communicating with you.

We may also disclose personal information where required by law, regulation, legal process or to protect our rights, safety or the safety of others.

9. Overseas disclosure

Some of the technology platforms we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to use reputable providers and protect your personal information.

10. Cookies and website analytics

Our website may use cookies and analytics tools to understand how people use the site and to improve the user experience.

Cookies may collect information such as pages visited, time on site, browser type, device information and general location data.

You can adjust your browser settings to refuse cookies, but some website features may not work properly.

11. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online platform, website, email system or data transmission is completely secure.

You submit information through this website at your own risk.

12. Accessing or correcting your information

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to your request.

13. Requesting deletion or unsubscribing

You can request to be removed from our contact list or ask us to delete your personal information, subject to any legal, administrative or record-keeping obligations.

You can unsubscribe from email updates at any time using the unsubscribe link in our emails or by contacting us.

14. Privacy complaints

If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this website with a revised “Last updated” date.

16. Contact

For privacy questions, access requests or concerns, please contact:

Tomorrow Hub
Email: liz@tomorrowhub.com.au or laura@tomorrowhub.com.au
Website: www.tomorrowhub.com.au